🔧 Machine Service Request

Need help with one of our machines? Fill out the form below and our technical team will respond within 2 hours. Office hours: 10am - 5pm

⚡ Priority Response

Our technical team responds during business hours (10am - 5pm)

🛠️ Expert Technicians

Certified professionals ready to help

🤖 Quick Help Assistant

Ask a quick support question first. If your case needs action, we will help turn it into a ticket for team review.

Start With Quick Help

Ask a question about machine issues, refunds, code redemption, payment issues, or venue information. For refunds and compensation, the Rollingmonster team will still review everything manually.

📍 Select Venue / Cafe *

🎮 Machine with Issue *

⚠️ Problem Type *

🕐 When did the issue occur? *

💵 Do you need a refund? *

Yes No

💳 Refund Information

Payment Method *

Payment Amount (if applicable)

📝 Detailed Description *

👤 Your Name *

📧 Your Email *

📱 Contact Phone (Optional)

📷 Upload Photo (Optional)

Upload a photo of the machine or issue to help us diagnose faster

📁 Choose File No file chosen

✓ Average response time: 2 hours | ✓ Business hours: 10am - 5pm